How your domain, website and email connect
We set up, fix and document the technical plumbing behind your website: domain registration and renewals, nameservers and DNS records, SSL certificates, and the email authentication records that keep your messages out of spam, so your site and email keep working and you stay in control of the accounts.
Your domain is registered with a registrar. The registrar points to nameservers, which hold your DNS records. Those records tell the world where your website is hosted and which service handles your email. Problems anywhere in that chain look the same to visitors: the site doesn’t load, shows a security warning, or emails bounce.
SSL certificates and HTTPS
An SSL/TLS certificate is what makes your site load over HTTPS with a padlock instead of a “Not secure” warning. Most hosts provide free certificates that renew automatically, but renewals fail more often than people expect: DNS pointing elsewhere, a CDN in the way, or a CAA record blocking issuance.
We fix certificate errors, set up automatic renewal, force HTTPS with a single clean redirect, and fix mixed content (pages served over HTTPS that still load images or scripts over HTTP), which causes browser warnings and broken features.
Email authentication: SPF, DKIM and DMARC
Mailbox providers increasingly reject or filter email that can’t prove it really comes from your domain. Major providers including Gmail and Yahoo now require authentication for bulk senders, and unauthenticated mail from any business domain is more likely to land in spam.
- SPF lists which services are allowed to send email for your domain. There must be only one SPF record.
- DKIM adds a cryptographic signature to messages, verified using a key published in your DNS.
- DMARC tells receiving servers what to do with messages that fail those checks, and sends you reports.
We audit what actually sends email for your domain (your mailbox provider, website forms, invoicing tools, newsletters), set up the records so all of them pass, and move DMARC towards a stricter policy only once reports show legitimate mail is passing.
Domain transfers, renewals and ownership
Losing a domain is one of the most damaging and avoidable website problems. We check:
- Who owns the registrar account. Domains registered in a former developer’s or agency’s personal account are surprisingly common.
- Renewal and auto-renew. With a working payment method, and a contact email someone actually reads.
- Transfer lock and contact details. Correct and current, so a transfer can’t happen without you.
Domain transfers between registrars are straightforward if planned: unlock the domain, get the authorisation code, and copy DNS records before nameservers change. Note that registrars usually won’t allow a transfer within 60 days of registration or a previous transfer.
An access and ownership audit
We list every account your website depends on: registrar, DNS provider, hosting, CDN, email, SSL, Search Console and analytics. For each, we record who owns it, who can log in, and whether it’s in the business’s name. Then we help you move anything that’s in the wrong hands, and hand you a short document of where everything is.
It’s a small job that prevents a very common emergency: the person with the only login leaves.
Who has access
Every login and who holds it, with former staff and agencies removed.
Where it's documented
A plain list of accounts, renewal dates and DNS records you keep.
In the business's name
Accounts moved from individuals to the business, with recovery set up.